O2 Institute2 Birmingham

Any accessible questions or enquiries must be made with the venue directly via access@o2institutebirmingham.co.uk or call 0121 437 4150 12pm-3pm/Mon-Fri, please note that there is only one line into the venue which can be busy when a show has gone on sale. If you just require a companion to attend the show and you are ok with standing or going up stairs to the balcony seating please book a ticket of your choice with Ticketmaster and contact access@o2institutebirmingham.co.uk with your reference number within the hour of booking. Please explain what your needs are for a companion ticket. If you require the wheelchair accessible platform please reserve your space with the venue before booking your ticket, your space can only be reserved by emailing access@o2institutebirmingham.co.uk and these are offered on a first come first served basis. The venue is unable to offer a companion ticket once the show has sold out and cannot issue them on secondary market sales. You can also contact us through Next Generation Text Service by 18002 +44 (0)121 437 4150. The InstThe Institute strives to make all the shows at the venue accessible to everyone and to make sure things keep improving. It was built in the early 1900s, so there are challenges, but the venue representatives will do their best to identify issues and come up with practical solutions. If you require the wheelchair accessible platform please reserve your space with the venue before booking your ticket, your space can only be reserved by emailing access@o2institutebirmingham.co.uk and these are offered on a first come first served basis. You can also contact the venue through text relay by 18002 0121 437 4150 Wheelchair spaces are available when you book, but they're limited on a first come, first served basis If you are a wheelchair user, please get in touch to book tickets by phone, call us between 12pm and 4pm, Monday to Friday on 0121 437 4150 or email access@o2institutebirmingham.co.uk to discuss your access and personal assistant requirements. You can also contact the venue through text relay by 18002 0121 437 4150 Telephone Number(s): 0121 437 4150 or email: access@o2institutebirmingham.co.uk Service Hours: Monday - Friday 12pm to 5pm.