Get Ready for Success in Crescat
Festival season is fast approaching! Get ready for success with our Crescat Festival Educational Package, with help articles, video walkthroughs and product updates.
Get ready for your Festival
On this page, you will find helpful resources to utilise your Crescat Festival account to its maximum potential, including:
• Role-based educational articles, for example, how to succeed as a Volunteer Coordinator in Crescat.
• General setup articles, to help you setup your festival, whether it's your first or fifth festival in Crescat.
• Product-based video walkthroughs, handling things like general setup, "rolling over" assets and data from previous festivals, and more.
• Feature-based video walkthroughs, such as setting up Public Forms for volunteer registrations.
• Festival product updates and optimisations.
Scroll down to explore all of our Festival season resources.
Role-based Educational Articles
Our Customer Support Manager, Steven, has helpfully put together a series of role-based educational articles for common Festival roles within Crescat, including:
Volunteer Coordinator - click here
Team Leader - click here
Booking Team - click here
Artist Liaison - click here
Accreditation Manager - click here
Production Manager - click here
Crescat Festival Video Walkthroughs
Our latest Festival product updates
Crescat is constantly improving with updates. Here's just a selection of some of recent improvements we have made to the Festival product, just in time for you to succeed with your festival!
Planning & Scheduling
• New shortcut button to create events in top right corner.
• Edit events in the Calendar and Table views.
• Organise your performances by event date, instead of alphabetically.
• Simpler shift scheduling on events.
Advancing
• Filter advance submissions by status (pending, accepted, declined).
• Light mode option for advance portal.
• Auto-lookup of Flight number when creating or editing travel plans.
• Ability to turn off sharing event information when sending advances.
• Reorder advance submissions.
Our latest Festival product updates
• Duplicate public forms on the same festival.
• Set profile photo and phone number fields as optional or required.
• Set public form fields as private or public at any time.
• Create Restricted Fields on public forms.
• More filtering options for public form responses.
• Download responder data filtered by assigned sections.
Festival Setup & Access
• Access "Best Practice" templates from the Crescat community.
• Invite crew using invite links.
• Ability to delete festival events in bulk.
• Manage Festival Places in festival settings.
• Ability to add new role permissions to roles for managing advances, finances and expenses.
Reporting & API
• Download venue reports with all assignments.
• Search Festival contacts by performance name.
• Access event type and info section ID through the Festival API.
Stay up to date with all of our releases and updates with our Release Notes, here.
