How We Approach Development at Crescat: Evolving Event Production With Our Users
At Crescat, we believe that the best event production software isn't built in a vacuum. It’s built in the field, in the production office, and backstage. Our platform is constantly growing, and that growth is fuelled by a simple but powerful engine: the feedback and insight of the Crescat user community.
Today, we are excited to introduce "Under The Hood" - a new content series designed to pull back the curtain on how we operate at Crescat. We want to show you exactly how real-world challenges and insights shape the tools you use to bring events to life.
Our Philosophy: Built by the Industry, for the Industry
Crescat is an evolving ecosystem. Our development philosophy is rooted in the idea of collective improvement. We focus on building a forward-thinking, robust platform that serves the live events industry, and we do so with open ears.
By listening closely to your experiences, we can turn feedback into platform-wide features that elevate the standard for everyone—from local community organisers to global production leaders.
What to Expect in the Coming Weeks
Through the "Under The Hood" series, we’ll be sharing a deeper look at our process and the people behind the code:
- Why We Listen: An introduction into what we are striving to achieve with Crescat and how industry insight can drive collective improvement.
- How a Suggestion Becomes a Feature: A transparent look at how we assess feedback to make informed decisions on which features will provide the most value to our community.
- From Conversation to Code: Real-world stories of how user feedback sparked specific platform improvements.
- Hear it From the Community: Meet users in the Crescat community who have experienced first-hand the passion our team has for evolving event production.
- The Numbers: We’ll be sharing meaningful data and insights from the Customer Support and Product teams.
Access all of the updates and resources here.
Join the Community
We view our users as partners in innovation. Whether you are producing a festival, running a venue, or organising events, your perspective is what helps Crescat stay ahead of the curve.
To kick off this campaign, we are offering new customers the opportunity to experience the Crescat approach first-hand with a complimentary 1-hour setup session. Book your session here.
These sessions are focused on helping you set up your workflow in Crescat and ensuring you know exactly how to tap into our feedback network.
Stay tuned here as we dive deep into the heart of our development process. We’re excited to show you what’s happening under the hood.