Under The Hood: How We Operate at Crescat

Go "Under The Hood" at Crescat. Find out exactly how real-world experience and insights shape the tools you use to bring events to life.

Under The Hood: How We Operate at Crescat

Built by the Industry, for the Industry

The best event production software isn't built in a vacuum. It’s built in the field, in the production office, and backstage.
Our platform is constantly growing, and that growth is fuelled by a simple but powerful engine: the feedback and insight of the Crescat user community. Through the "Under The Hood" series, we’ll be sharing a deeper look at our process and the people behind the code. Bookmark this page for updates!

What to Expect

Through the "Under The Hood" series, we’ll be sharing a deeper look at our process and the people behind the code:


Why We Listen: What we are striving to achieve with Crescat. Watch here.

How a Suggestion Becomes a Feature: A transparent look at how we assess feedback. Watch here.

From Conversation to Code: Real-world stories of how user feedback sparked specific platform improvements.

Hear it From the Community: Meet users in the Crescat community who have experienced our passion first-hand.

The Numbers: We’ll be sharing meaningful data and insights from the Customer Support and Product teams.

What to Expect

From Conversation to Code

In the From Conversation to Code instalment, we pick out some of the gems that arose from the Crescat community to become fully-fledged features for all of our users. Check out each story below.


How The Need for Programme Clarity resulted in Event Tags - read more

Automating Solid Team Structure with Task Templates - read more

How a Technical Nuance Resulted in New Functionality for Festivals - read more

From Conversation to Code

Join The Community

We view our users as partners in innovation. Whether you are producing a festival, running a venue, or organising events, your perspective is what helps Crescat stay ahead of the curve.


To kick off this campaign, we are offering new customers the opportunity to experience the Crescat approach first-hand with a complimentary 1-hour setup session.


These sessions are focused on helping you set up your workflow in Crescat and ensuring you know exactly how to tap into our feedback network.


Click below to book your setup session.

Join The Community